RESEARCH SOLUTIONS

We can help you with customer and market feedback to address a variety of business challenges:

PRODUCT

  • Product Development and Optimization
  • Product/Service Concept Development and Testing
  • Post-launch Product Usage and Satisfaction

CUSTOMER

  • Customer Satisfaction and Loyalty
  • Churn/Cancellation Research
  • Customer Service Contact Evaluation

MARKETING

  • Segmentation
  • Pricing
  • Messaging/Positioning/Copy Testing
  • Advertising

BRAND

  • Awareness Tracking
  • Brand Equity Evaluation

USER EXPERIENCE

  • Website and Application Usability Testing (desktop and mobile)
  • Website Intercept

MARKET ASSESSMENT

  • Market Sizing and Assessment
  • Competitive Analysis/Intelligence